Terms of rental

a) The lessor and rental company is Tankarin Saaripalvelut avoin yhtiö (Business ID 2782203-9), Kumpulantie 46, 11130 Riihimäki, Finland. The lessee is the natural person who made the booking and provided their contact details when doing so. The agreement is formed once the lessor has confirmed the booking request sent by the lessee. Submitting a request alone does not create a binding agreement, and no payment is charged at that stage.

a) The lessee must be 23 years old and must present a valid driving licence before taking possession of the vehicle. Driving under the influence of alcohol or any other intoxicating substance is strictly prohibited and voids the insurance cover.

b) The rental period begins when the vehicle is handed over.

c) A booking/security deposit of €300 is paid once the rental company has confirmed the booking. Paying the deposit confirms the rental. The deposit is paid according to the rental company's instructions when the rental company confirms the booking the lessee made on varaaretkipaku.fi. If the deposit has not been paid within three days, the rental company has the right to cancel the booking.

d) The booking/security deposit serves as a pledge on the rental, refunded to the lessee once the vehicle is returned at the agreed time, cleaned, with the toilet emptied, the vehicle refuelled, and otherwise in the same condition as at the start of the rental and cleaned according to the maintenance instructions.

e) The rent is paid by an invoice sent by email. If the rent has not been paid by the due date on the invoice, the booking is cancelled and the deposit is not refunded. If the booking date is less than two weeks before the rental start date, the rent is paid immediately.

f) In summer, the vehicle is generally rented only for full weeks (7 nights, Sunday to Sunday). Summer is the period 1 June–31 August. At other times, the minimum rental period is three days.

g) The mileage allowance is 1,800 km/week or 750 km/3 days.

h) Extra kilometres are charged afterwards at €0.30/km. Purchased in advance, extra-mileage packages are 300 km €60, 500 km €90 and 1,000 km €160.

a) The vehicles have traffic and comprehensive insurance.

b) If damage falls within the scope of the insurance cover, the lessee's deductible is €1,000 per claim event. If damage occurs, the lessee must report it to the rental company immediately. The lessee must pay the deductible within seven days of the end of the rental.

c) The vehicle has windscreen insurance covering glass damage on the lessee's part.

d) The vehicle's booking deposit may be treated as a partial payment of the deductible.

e) If damage to the vehicle results from the lessee's intent, negligence, misuse of the vehicle, or if the driver was under the influence of alcohol or intoxicating substances when the damage occurred, the lessee is personally liable for the damage caused.

a) The vehicle is handed over to the lessee at the agreed time.

b) In summer, the rental period is generally Sunday at 4:00 PM to Sunday at 12:00 noon.

c) At other times, the rental period is agreed separately.

d) The lessee is given vehicle-specific instructions before taking the vehicle into use.

e) At handover, the lessee and the rental company inspect the vehicle together and note any defects, damage or broken parts.

f) The vehicle is returned in accordance with point 4b.

g) The rental company has the right to charge the following costs if the lessee has left them unattended to.

a) The vehicle must be looked after as well as a careful person looks after their own, and the lessee must exercise particular care and caution when using it. Guidance must be used especially when reversing, to avoid damage.

b) The lessee undertakes to use the vehicle only in the ordinary manner for which it is intended.

c) The vehicle may not be driven off-road or on tracks marked as off-road.

d) The vehicle may only be used by the lessee and persons registered as drivers. Drivers must hold a valid category B driving licence.

e) The vehicle may not be handed over to a third party.

f) The lessee is responsible for ensuring that the vehicle's total weight, including people and belongings, does not exceed 3,500 kg.

g) Smoking in the vehicle is prohibited; this also covers e-cigarettes. If smoking is found to have occurred by the time of return, a charge of €1,000 applies.

h) Pets are not allowed in the vehicle. If a pet is found to have been kept in the vehicle, a charge of €300 applies.

i) The lessee must always make sure that, before setting off, the roof vents are closed and the outside step is retracted, and that all equipment, furnishings and other items inside the vehicle are properly locked or closed, so that the load does not shift in the event of sudden braking or a collision and cause harm to passengers or third parties.

j) During the rental, the lessee must carry out the vehicle's normal pre- and post-drive checks, such as checking tyre pressures, and must look after the vehicle's electrical systems so that the batteries do not run down. The lessee is advised to connect the vehicle to mains power when camping, which best ensures the electrical systems work and the batteries stay charged.

a) The lessee is liable to compensate in full for all damage they cause to the vehicle.

b) The lessee is liable to compensate for parts and accessories lost or broken from the vehicle during the rental.

c) The lessee is liable to compensate for cleaning costs arising from atypical use or soiling of the vehicle (e.g. smoking).

d) Standstill time for the vehicle caused by damage the lessee caused intentionally or that is not covered by insurance is compensated at €120/day, up to a maximum of 30 days, starting from the day of the damage.

e) If the lessee puts a substance that doesn't belong there into the fresh water tank, the lessee is liable to pay compensation of €2,000.

f) The lessee is released from liability if the rental company receives full compensation for the damage from the other party's motor liability insurance or from the party who caused the damage.

g) The lessee is liable to pay in full all parking fines, speeding fines, penalty claims and other charges imposed on the rental company on the basis of registered-keeper liability that the lessee caused during the rental.

a) The rental company hands over the vehicle in working order at the agreed time.

b) The rental company provides sufficient guidance and instructions on using the vehicle.

c) The lessee is entitled to compensation if they do not get the vehicle as agreed. The compensation is a rent reduction corresponding to the delay.

d) The rental company is not liable for costs arising from the lessee's trip being delayed or cancelled.

e) The rental company may credit part of the rental price for the period of the delay, in proportion to the price of the whole rental period.

f) If a technical or other fault occurs in the vehicle during the rental that leads to the trip being interrupted, the lessee may be compensated for the share of the rental price corresponding to the lost travel days.

g) If a defect due to the vehicle's condition is material, the lessee may demand termination of the agreement.

h) The rental company is not obliged to provide a replacement vehicle because the trip is interrupted; instead, the rental agreement ends. The interruption of the trip is compensated from the vehicle's insurance according to the terms for trip interruption.

i) The lessee is entitled, under the insurance, to transport arranged due to the interrupted trip to the destination and back to the point of departure.

a) The lessee has the right to cancel a booking, or a rental confirmed with a deposit, when it is cancelled at least two weeks before the start of the rental period. In that case, the deposit is refunded in full. In other cases, the deposit is not refunded.

b) If the lessee cancels the booking 14–7 days before the start of the rental period, the rental company refunds half of the rent paid.

c) If the lessee cancels the booking less than 7 days before the start of the rental period, the rent paid is not refunded.

d) The rental company has the right to cancel the rental if it turns out that the lessee intentionally and materially breaches the rental terms and the agreement, or if the rental company considers that the lessee is not capable of handling the vehicle properly.

e) If use of the vehicle is prevented due to damage or theft, the booking is cancelled or the agreement is terminated once the rental company has received notice of the damage or theft that occurred. If the rental company terminates the agreement, the lessee must return the vehicle to the rental company as soon as possible.

The vehicle may be used in Finland, Sweden, Norway and Denmark. Driving to any other country requires the lessor's written consent.

Personal data collected in connection with a booking is processed to fulfil the rental agreement and in accordance with the retention obligation required by the Finnish Accounting Act. A more detailed description of the data collected, retention periods and data subject rights is provided in the privacy policy.

Finnish law applies to the agreement. Any disagreements are primarily sought to be resolved through negotiations between the parties.

If no resolution is reached, the consumer may refer the matter to the Consumer Disputes Board (kuluttajariita.fi).